Orders are typically processed within 1–3 business days after purchase.

Once your order ships, you’ll receive a confirmation email with tracking information so you can follow its journey.

Please note that processing times may be slightly longer during holidays, promotions, or new product launches.

Shipping times vary based on your location and the shipping method selected at checkout.

U.S.: Typically 3–5 business days.

Outside the U.S.: Delivery times vary by destination and shipping method.

Please note that all delivery times are estimates and may be affected by carrier delays, customs processing, weather, or seasonal demand.

Shipping rates are based on your location and order total.

• U.S. (Contiguous): $8.95 flat-rate shipping or free on orders of $100+
  
• International: Shipping rates are calculated at checkout based on your destination. Delivery times, duties, taxes, and customs fees vary by country and are the responsibility of the recipient unless otherwise stated.

At this time, we are unable to ship to P.O. Boxes or APO/FPO/DPO military addresses.

Your exact shipping cost will be shown at checkout before you place your order.

Shipping times may vary depending on your location and carrier delivery times. Once your order ships, you’ll receive a confirmation email with tracking information so you can follow its journey.

Yes! We currently ship throughout the United States, including Alaska, Hawaii, and Puerto Rico, as well as to many international destinations.

International shipping options and rates are calculated at checkout based on your location. Please note that delivery times, duties, taxes, and customs processing may vary by destination.

At this time, we are unable to ship to P.O. Boxes or military addresses (APO/FPO/DPO).

Once your order ships, you will receive an email with your tracking number and a link to track your package.

If you don’t see the email, please check your spam or promotions folder. If you still can’t locate your tracking information, feel free to contact us and we’ll be happy to help.

Once orders are placed, they begin processing quickly so we cannot guarantee changes or cancellations.

If you need to make a change, please contact us as soon as possible at support@cherygibson.com, and we will do our best to assist before the order ships.

To request a return, please email returns@cherygibson.com with your order number and the item you’d like to return. We’ll review your request and provide the next steps.

We want you to truly love your purchase. If it’s not the right fit, we’re here to help with the following return options:

Product Satisfaction Guarantee
If you’ve tried your product and it isn’t the right fit, you may request a return within 7 days of delivery, even if it has been lightly used.

Unopened Returns
Unopened and unused items in their original packaging may be returned within 14 days of delivery for a refund.

To be eligible for a return:

• Items must be in good condition
• Original packaging should be included when possible
• Proof of purchase is required

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. Original shipping charges are non-refundable.

Because we are a small business, we reserve the right to limit returns if excessive or unusual return patterns are detected.

If your order arrives damaged or defective, please contact us within 5 days of delivery with your order number and a photo of the item. We’ll review the issue and arrange a replacement or refund as quickly as possible.